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Gartner Identifies Leading Emerging Technologies to Expand Immersive Experiences, Accelerate AI Automation and Optimize Technician Delivery

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“All the technologies in this hype cycle are in the early stages, but some are in the early stages and there is great uncertainty about how they will evolve. but may offer greater benefits to early adopters who can assess and leverage unproven technologies to suit their organizational capacity to handle them.”

Three themes of emerging technology trends

Evolving and Expanding Immersive Experiences: The future of digital experiences is immersive. A collection of new technologies will support such experiences through dynamic virtual representations of customers and people, environments, ecosystems, and new modes of user engagement. These technologies allow individuals to control their girlfriend identities and data and experience virtual ecosystems that can be integrated with digital currencies. These technologies help you reach your customers in new ways to enhance or develop new revenue streams.

Notable technologies that provide evolving and expanding immersive experiences are the Metaverse, Non-Fungible Tokens (NFTs), SuperApps and Web3, Decentralized Identities, Digital Humans, Customer Digital Twins, and Internal Talent Marketplaces.

Accelerated AI automation: Adoption of AI is growing as an integral part of products, services, and solutions. This accelerates the creation of specialized AI models that can be applied to automate model development, training, and deployment. AI automation refocuses the role of humans in AI development, resulting in more accurate predictions and decision making, and faster time to expected benefits.

Technologies supporting accelerated AI automation are autonomic systems, causal AI, underlying models, generative design AI, and machine learning code generation.

Optimized Technician Delivery: Successful digital businesses are built, not bought. The new suite of technologies focuses on products, services, and the solution builder community, such as the Fusion team, and the platforms they use. These technologies optimize and accelerate the delivery of products, services and solutions, and provide feedback and insights that make business operations more sustainable.

Key technologies optimizing tech delivery are: Enhanced FinOps, Cloud Data Ecosystem, Cloud Sustainability, Computational Storage, Cybersecurity Mesh Architecture, Data Observability, Dynamic Risk Governance, Industry Cloud Platforms, Minimal Executable Architecture, Observability Driven Development, OpenTelemetry, and Platform Engineering.

Gartner clients can read more in The Hype Cycle of Emerging Technologies, 2022.

Additional analysis on emerging technologies will be presented at the Gartner IT Symposium/Xpo 2022, the world’s premier conference for CIOs and other IT executives. In a world that is changing faster than ever, CIOs and IT executives learn how to seize the moment to deliver the vision and results needed to take their organizations to the next level. Follow us on Twitter for conference news and updates. #GartnerSYM.

Upcoming dates and locations for the Gartner IT Symposium/Xpo are:

October 17-20 | Orlando, Florida

September 12-14 | Gold Coast, Australia

October 31 – November 2 | Tokyo, Japan

November 7-10 | Barcelona, ​​Spain

November 14-16 | India

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